Privacy Policy

Introduction

This Privacy Policy describes how KAVYA INFOWEB PRIVATE LIMITED and its affiliates (collectively "KAVYA INFOWEB PRIVATE LIMITED, we, our, us") collect, use, share, protect or otherwise process your information/ personal data through our website https://kavyagroupp.com/ (hereinafter referred to as Platform). Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information or availing any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Platform.

Collection

We collect your personal data when you use our Platform, services or otherwise interact with us during the course of our relationship and related information provided from time to time. Some of the information that we may collect includes but is not limited to personal data/information provided to us during sign-up/registering or using our Platform such as name, date of birth, address, telephone/mobile number, email ID, and/or any such information shared as proof of identity or address. Some of the sensitive personal data may be collected with your consent, such as your bank account or credit or debit card or other payment instrument information or biometric information such as your facial features or physiological information, all in accordance with applicable law(s). You always have the option to not provide information, by choosing not to use a particular service or feature on the Platform.

Usage

We use personal data to provide the services you request. To the extent we use your personal data to market to you, we will provide you the ability to opt-out of such uses. We use your personal data to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolving disputes; troubleshooting problems; informing you about online and offline offers, products, services, and updates; customising your experience; detecting and protecting us against error, fraud and other criminal activity; enforcing our terms and conditions; conducting marketing research, analysis and surveys.

Sharing

We may share your personal data internally within our group entities, our other corporate entities, and affiliates to provide you access to the services and products offered by them. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out. We may disclose personal data to third parties such as sellers, business partners, third-party service providers including logistics partners, prepaid payment instrument issuers, third-party reward programs, and others. These disclosures may be required for us to provide you access to our services and products, to comply with our legal obligations, to prevent fraud, and for other purposes mentioned in this Privacy Policy.

Security Precautions

To protect your personal data from unauthorised access or disclosure, loss, or misuse, we adopt reasonable security practices and procedures. However, the transmission of information is not completely secure for reasons beyond our control. By using the Platform, you accept the security implications of data transmission over the internet and the World Wide Web, which cannot always be guaranteed as completely secure.

Data Deletion and Retention

You have an option to delete your account by visiting your profile and settings on our Platform. You may also write to us at the contact information provided below to assist you with these requests. We may retain data if we believe it may be necessary to prevent fraud or for other legitimate purposes, but anonymised data may be retained for research purposes.

Your Rights

You may access, rectify, and update your personal data directly through the functionalities provided on the Platform.

Consent

By visiting our Platform or providing your information, you consent to the collection, use, storage, and disclosure of your information in accordance with this Privacy Policy.

Changes to this Privacy Policy

Please check our Privacy Policy periodically for changes. We may update this Privacy Policy to reflect changes to our information practices. We will alert you about significant changes as may be required under applicable laws.

Grievance Officer

Name: Insert Name of the Officer
Designation:
Company: KAVYA INFOWEB PRIVATE LIMITED
Address: Plot No 54, Kukde Layout, Flat No 201, Monorama Apartment, Vishwakarma Nagar, Nagpur, Maharashtra, India - 440027
Contact us: Phone (Monday - Friday 9:00 - 18:00)